1. Be careful with your bag and valuables while shopping in a crowded area.

2. Be careful of strangers that come to be friend you and introduce various offers, and to go to buy goods; in particular jewellery shops and tailors, because you might be deceived.

3. Before buying, check the goods and compare various prices maybe you can bargain for a better price.

4. After buying and before leaving the shop, check that the goods are the same that you bought. Some shops do not exchange or give refunds, and make sure you keep the receipts.

5. In case that you have the shop send the goods by mail, have them give you the receipt for sending the goods, so that you can be certain that there is an actual mailing service.

6. Before buying some kind of goods; for example, buddha images, antiques and wildlife products, it may be necessary to obtain permission from certain authorities. Check that those goods can leave Thailand and/or enter your country.

With regard to leaving Thailand, please check with the shop or the related agency; for example, the Department of Fine Arts and the Department of Customs. Contact at the National Museum Tel. 226-1661, 281-0433

When you have a problem and have enough time to stay in Thailand
Bangkok - Seek the advice and/or assistance of the Tourist Assistance Centre, Tourist Service Centre or Tourist Police.
Other Provinces - Seek the advice and/or assistance from Tourist Police in the region or nearest region, or the TAT office responsible for the particular area.

When you have a problem, but do not have time to stay in Thailand.
Seek advice and/or assistance from any TAT overseas office who will send the matter onto the Tourist Assistance Centre to investigate, or send the matter to the Tourist Assistance Centre directly by mail, fax, telephone, or email. After investigating the matter, we will contact you.

Remember !
Note down the sequence of events, and keep any important receipts/documents that might help the investigation, so that the matter at hand can be resolved promptly.